Customers

The Customers module manages organisations and individuals who receive publications from Femina OS. Customers are the recipients of distribution orders.

Overview

Customers represent external parties — schools, NGOs, or community organisations — that receive Femina Hip publications through the distribution system.

Key Concepts

• Customer — an organisation or individual registered to receive publications
• Customer type — the category of recipient (e.g. school, NGO, community group)

User Roles & Permissions

Role	Customers Access
Root	All (create, view, edit, deactivate)
Outreach Manager	—
M&E Coordinator	—
Outreach Officers	—
M&E Officer	Configurable
Mentor	—

Only Root users can manage customer records.

Features

Customer List

A searchable, filterable table of all registered customers with their name, type, and status.

Customer Details

Each customer record stores:

• Name and contact information
• Customer type
• Associated distribution history

Workflows

Adding a New Customer

1. Navigate to Customers in the sidebar.
2. Click + Add Customer.
3. Enter the customer name, type, and contact details.
4. Click Save.

Searching for a Customer

1. Navigate to Customers.
2. Type the customer name in the search box to filter the list.

Editing a Customer Record

1. Navigate to Customers and click the customer row.
2. Click Edit in the detail panel.
3. Update the required fields and click Save.